Customer SupportBuilding and maintaining customer relationships is a core principle at Impedans. The customer is central to all company activity. Remote AccessState-of-the-art remote access systems allow Impedans staff to provide real-time assistance with system installation, qualification and verification. Control of customer systems can be handed over to Impedans personnel to assist with training and system walkthrough activities.
Customer PortalEach Impedans customer is assigned a user account and is given access to the customer portal. The customer can keep up-to-date on the latest product developments, access information on product hardware and software, download application software updates, user manuals and technical notes, and provide feedback on Impedans products and customer service. RespondImpedans strives to respond to all customer queries within a 24 hour period. Respond times to customer queries are monitored regularly to ensure that Impedans customers receive the very best support and assistance.
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Latest News
Events Schedule 2010 We have begun updating our schedule of events for 2010. Click on the News and Events page for details of the conferences and exhibitions we will attend during 2010. There are more dates to follow. |
We Have Moved!Impedans Ltd. has moved to new premises! Go to the About Us page to see our new location. Our updated contact details are available on the Contact Us page. |
We attended AVS-56 at San Jose McEnery Convention Center, on November 10th-12th. We presented an Exhibitor Workshop on Wednesday November 11th, 2009: "Time and Phase Resolved Plasma Diagnostics for RF and Pulsed Plasma Applications" Click here to request a copy of the workshop presentation.
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